Last revised: 17 November 2020
Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of our services, fill out a form, request customer support, provide any contact or identifying information or otherwise communicate with us. The types of information we may collect include your name, email address and other contact or identifying information you choose to provide.
Information We Collect Automatically When You Use the Services
When you access or use our services, we automatically collect information about you, including:
- Log Information: We log information about your use of our services, including the type of browser you use, access times, pages viewed, and your IP address.
- Device Information: We collect information about the computer you use to access our services, including the hardware model, and operating system and version.
Information We Collect From Other Sources
In order to provide you with access to the Service, or to provide you with better service in general, we may combine information obtained from other sources (for example, a third-party service whose application you have authorized or used to sign in) and combine that with information we collect through our services.
Use of Information
We use information about you for various purposes, including to:
- Provide, maintain and improve our services;
- Provide services you request, process transactions and to send you related information;
- Send you technical notices, updates, security alerts and support and administrative messages;
- Respond to your comments, questions and requests and provide customer service;
- Communicate with you about news and information related to our service;
- Monitor and analyze trends, usage and activities in connection with our services; and
- Personalize and improve our services.
By accessing and using our services, you consent to the processing and transfer of your information in and to the European Union and other countries.
Storing of Information
We store your data securely and privately. We keep your data for an undefined period, until you decide to remove your account, or Astiga seizes to exist.
Sharing of Information
We may share personal information about you as follows:
- With third party vendors and other service providers who need access to your information to carry out work on our behalf, such as cloud storage providers;
- If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request;
- To enforce applicable user agreements or policies, including our Terms of Service (https://play.asti.ga/terms.html) and to protect us, our users or the public from harm or illegal activities;
We may also share aggregated or anonymised information that does not directly identify you, such as the amount of users using a specific cloud storage provider in combination with the service, or the number of files processed per second.
Managing Your Personal Information
You have the following data protection rights:
- The right to access – You have the right to request us for copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
You may request, rectify, erase or restrict access to your personal information at any time. This can be done by sending an email to firstname.lastname@example.org with the following details:
- Nature of your request: Which right you intent to exercise;
- Confirmation data: Data confirming your ownership of your account. This may include tokens sent to your email account or content of your connected storages. This data will be requested after the initial email has been received.
Please allow up to 30 days processing time of your initial and subsequent requests.
We take reasonable measures to help protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
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