Astiga - Privacy Policy

Last revised: 23 August 2021

This privacy policy is applicable to Astiga, operated by elsten software limited, located at Unit 4934, PO Box 6945, London, W1A 6US, United Kingdom.

Our privacy policy applies to information we collect when you use or access our website, application, or just interact with us. We may change this privacy policy from time to time. Whenever we make changes to this privacy policy, the changes are effective 30 days after we post the revised privacy policy (as indicated by revising the date at the top of our privacy policy). We encourage you to review our privacy policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of our services, fill out a form, request customer support, provide any contact or identifying information or otherwise communicate with us. The types of information we may collect include your name, email address and other contact or identifying information you choose to provide.

Information We Collect Automatically When You Use the Services

When you access or use our services, we automatically collect information about you, including:

Log Information: We log information about your use of our services, including the type of browser you use, access times, pages viewed, and your IP address.
Device Information: We collect information about the computer you use to access our services, including the hardware model, and operating system and version.
Information Collected by External Partners: External partners, such as cloud storage providers, may collect data about your usage of their services. This information is subject to the respective collector’s privacy policy.

Information We Collect From Other Sources

In order to provide you with access to the Service, or to provide you with better service in general, we may combine information obtained from other sources (for example, a third-party service whose application you have authorized or used to sign in) and combine that with information we collect through our services.

Use of Information

We use information about you for various purposes, including to:

Provide, maintain and improve our services;
Provide services you request, process transactions and to send you related information;
Send you technical notices, updates, security alerts and support and administrative messages;
Respond to your comments, questions and requests and provide customer service;
Communicate with you about news and information related to our service;
Monitor and analyze trends, usage and activities in connection with our services; and
Personalize and improve our services.

By accessing and using our services, you consent to the processing and transfer of your information in and to the European Union and other countries.

Storing of Information

We store your data securely and privately. We keep your data for an undefined period, until you decide to remove your account, or Astiga seizes to exist.

We may share personal information about you as follows:

With third party vendors and other service providers who need access to your information to carry out work on our behalf, such as cloud storage providers;
If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request;
To enforce applicable user agreements or policies, including our Terms of Service (https://play.asti.ga/terms.html) and to protect us, our users or the public from harm or illegal activities;
If we notify you through our services (or in our privacy policy) that the information you provide will be shared in a particular manner and you provide such information.

We may also share aggregated or anonymised information that does not directly identify you, such as the amount of users using a specific cloud storage provider in combination with the service, or the number of files processed per second.

Managing Your Personal Information

You have the following data protection rights:

The right to access – You have the right to request us for copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

You may request, rectify, erase or restrict access to your personal information at any time. This can be done by sending an email to info@asti.ga with the following details:

Nature of your request: Which right you intent to exercise;
Confirmation data: Data confirming your ownership of your account. This may include tokens sent to your email account or content of your connected storages. This data will be requested after the initial email has been received.

Please allow up to 30 days processing time of your initial and subsequent requests.

Security

We take reasonable measures to help protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.